Bringing nearly 70 years of combined experience to the table, IQV Servicing is led by a group of individuals with a deep understanding of Contact Center Operations.
Our team specializes in developing and deploying data-driven strategies that align with your goals to produce results and increase your bottom line.
Senior Vice President of Operations
Our Senior Vice President of Operations brings more than 30 years of leadership experience in building and optimizing financial services contact centers. He has extensive experience in leading collections, sales, and service departments.
Vice President of Service
Our Vice President of Service has a combined 28 years of contact center leadership in the insurance and financial services industries. She specializes in operations, strategic planning, people, development and process improvement.
Vice President of Collections
Our Vice President of Collections has successfully managed multiple collection departments throughout her career. She has over 11 years of collection management experience where she has focused on various performance-driven strategies and consistently exceeded financial expectations.